Update by user Mar 26
Although I never received an email that my item was shipped, customer service contacted me and gave me the tracking #. Scheduled to be delivered tomorrow.
Original review posted by user Mar 26
I wish I read these reviews before placing my order. I placed my order Feb 18th with a note stating that I needed this before a wedding April 1st.
I then sent an email and they stated that was plenty of time. Wedding is now a few days away and I have not even received a ship notice.
Getting pretty worried now.
I have emailed customer service again today (I also called but they are not yet open).
I hope this is shipped this week, but after reading all of these complaints I have this terrible feeling that I will not receive it prior to the date of the wedding.
Not sure why i need 100 words but now Im just typing to post this review.
Reason of review: Order processing issue.
Preferred solution: Deliver product or service ordered.